What is your US return policy?
Just visit returns.auratenewyork.com, pick the piece(s) you want to return, and you will get your shipping label. We provide a 30 day return window for all orders.
Engraved pieces are final sale.
All made-to-order pieces are eligible for return and full refund.
We'll make it as easy and painless as possible – including free shipping.
**Please note, at this time all returns may take up to 30-45 business days to be processed once received**