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Care & Repair

Reach us Mon—Fri 8am - 8pm EST 1-888-616-287 | [email protected]

Or contact us at: [email protected] | [email protected]

Dos
Put on jewelry last when dressing.
Store carefully to avoid tangling and scratching.
Handle with care.
Don’ts
Allow contact with perfumes, lotions, hairspray or cosmetics – particularly for pearls, as this may affect the color or luster.
Use abrasive cleaners or chemicals.
To clean (gold and diamond pieces only):
Mix a few drops of detergent-free soap with warm water.
One piece at a time, soak your jewelry.
Use a very soft brush to lightly clean each piece.
Rinse with care (and don’t drop it down the drain – learn from our experience!)
Lightly dry the jewelry with a lint-free cloth or paper towel.
How should I care for my jewelry?
Your jewelry is designed to withstand the normal rigors of modern life, but keep in mind that they are still made from precious metals and delicate stones, so a bit of TLC wouldn’t go astray.
What happens if my jewelry breaks?
Disaster - but don’t worry, we’ve got you covered. Your lifetime warranty means we have you backed up for life! Ping us an email at [email protected] and we will send you the instructions on where to send your repair as well as your repair form to be included in shipment! Please note, some damages/repairs may hold a small fee.
What if my jewelry fades or gets scratched?
Our lifetime warranty to the rescue – it includes complimentary re-plating or repolishing, just because we’re that confident in our craftsmanship.

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Contact us directly: 1-888-616-2872 |
[email protected]

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