Where else can I find AUrate?
Come meet us in one of our different locations in the US:
Williamsburg - 186 Bedford Avenue
SOHO - 154 Spring Street
Upper East Side - 1015 Madison Avenue
I’ve found something I love but it’s out of stock – help!
Don’t worry, we wouldn’t tease you like that! Go ahead and place your order, and we’ll make it especially for you. Expect it to ship within 2 weeks for solid gold and 4 weeks for vermeil pieces.
Do you offer any discounts or promotions?
Very rarely, given our direct-to-consumer fair pricing model. But when we do, we always give our subscribers the heads-up. Signing up for our email here will make sure you don’t miss a trick.
Will I be charged sales tax on my purchase?
By law, we have to charge you the appropriate sales tax for deliveries in each state. To find out if this affects you, just enter your address in our checkout page.
What forms of payment do you accept?
Is my information secure?
Can I place an order over the phone?
Can I order online and pick up in store?
Can I place a custom order?
Is my purchase covered by a warranty?
How can I check the status of my order?
Can I change or cancel an order?
Didn't find it?
Contact us directly: 1-888-616-2872