Shipping & Returns

Reach us Mon—Fri 8am - 8pm EST [email protected]

Or contact us at: [email protected] | [email protected]

Who is responsible for returning my Duties and Taxes?

AUrate is not responsible for returning duties and taxes. To receive a refund for your duties and taxes paid on a returned order, you will need to go through your local customs office as this fee is paid to the country of import.

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[email protected]