How may we help you?

888-616-2872
Mon-Fr 10am - 5pm

Customers
care@auratenewyork.com

Professionals
info@auratenewyork.com
careers@auratenewyork.com

Chat with our team
Mon-Fr 10am - 5pm

92 W Houston St, New York,
NY 10012 USA
Appointments Only

Shipping

US

Free of cost!

International

Estimate shipping costs here

Kindly note that we cannot be held responsible for any customs fees, import duties, taxes, and other local charges added by your country’s customs office.

In stock

Ships within two business days

Out of stock

Ships within 4 weeks

Custom-made

Ships within 4 weeks

PS. We insure all jewelry during transit

Returns

US

Free exchanges and returns
No questions asked
Within 30 days after your item was received
(all items ordered before Dec 15, 2016 may be retuned until Jan 15, 2017)

Just make sure your item is in its original condition

International

All international sales are final at this time





Just email us at care@auratenewyork.com

Custom-made

Exchange only (no returns)
Within 30 days after your item was received
(all items ordered before Dec 15, 2016 may be echanged until Jan 15, 2017)


Just make sure your item is in its original condition.

Sizing

Download our sizechart here

Care

Do's

  • Put on jewelry last when dressing
  • Store carefully to avoid tangling and scratching
  • Handle with care and patience

Dont's

  • Wear when bathing
  • Wear in bed
  • Wear when exercising
  • Wear when doing housework, gardening etc.
  • Allow contact with perfumes, hairspray, body lotions etc.
  • Put in contact with abrasive cleaners or chemicals

How to

1. Mix a few drops of detergent free soap with warm water
2. One at a time, soak your jewelry in the warm water
3. Using a very soft brush, lightly clean your jewelry

 

4. Rinse the jewelry with care (do not drop it down the drain!)
5. Lightly dry the jewelry with a lint-free cloth or paper towel
6. Done!

We are so confident in the quality of our jewelry, that we offer you complimentary plating within one year of your purchase.
Contact us for more details at care@auratenewyork.com